![]() We always look for ways to improve the lives of the animals we represent and we take into account all suggestions from volunteers, staff, and adopters. We are working on a way to better serve the community with more responsive and better customer service. We have found ways to communicate with the staff and volunteers more. What significant change resulted from feedback? To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, How is your organization using feedback from the people you serve? How is your organization collecting feedback from the people you serve?Įlectronic surveys (by email, tablet, etc.), Community meetings/Town halls, Constituent (client or resident, etc.) advisory committees, When pets sleep better, they are healthier and happier, which makes them more adoptable and your contribution is critical to. We know that q uality rest reduces stress in adoptable pets. ![]() ![]() We shared information about our current feedback practices. We envision a place of refuge for every neglected, abandoned or abused domestic and companion animal in Rockland County.
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